Technical Service

Is your equipment down or having mechanical issues? Our factory-trained service team will work you through it.

Our team of technical service experts has the skills and knowledge to troubleshoot issues and resolve them quickly. We understand your machine’s technology and provide service options that make sense for you. Finally, no issue is resolved until you’re confident your machine is performing as it should.

A Viably field service technician getting into a service truck.

Consider Us Your Partner In Expert Technical Service

As a commercial waste recycling professional, you understand that uptime is everything. You know the impact your machines have on the success of your business, and keeping your equipment performing at peak efficiency is vital.

At Viably, we’re not just technical troubleshooters. We are problem solvers. Our field service technicians are factory-trained experts with the expertise to keep your waste and recycling systems running smoothly.

We’re ready and able to deliver expert, personalized technical service. We are YOUR technical service team. We are Viably.

The Service You Need, When You Need It

At Viably, we understand how downtime and mechanical issues impact your operation. Our factory-trained technicians are masters at quickly diagnosing and resolving technical hitches that hamper performance.

We can also help you with your equipment warranty needs. From assistance with claim filing to answering warranty questions, our team is equipped to guide you.

We offer a variety of technical services, including:

  • Pre-Delivery Inspections
  • Machine Commissioning
  • Electrical Diagnostics
  • Machine Component Replacement
  • Hydraulic Diagnostics
  • Machine Option Installation
  • Machine Demonstrations
  • Technical Diagnostics
Field service technician servicing a Komptech Topturn windrow turner.

Need Technical service?

Our Viably Technical Service team is ready to connect you quickly with the equipment service or information you need. We invite you to call us at +1 720.890.9090 Monday—Friday, 6:00 am–6:00 pm (Mountain Time), or drop us an email at service@thinkviably.com. We will ensure you are connected with the right person, right away.
Jerit Greenberg

Jerit Greenberg

Customer Service Supervisor

Adrian Robinson

Adrian Robinson

Service and Warranty Coordinator

Dennis Page

Dennis Page

Field Service Technician

Paul Caldwell

Paul Caldwell

Field Service Technician

Billy Knapp

Billy Knapp

Field Service Technician

Roger Izaguirre

Roger Izaguirre

Field Service Technician

Christian Martins

Christian Martins

Field Service Technician

Trent Williams

Trent Williams

Field Service Technician

Reach the right team