Frequently Asked Questions

Viably is a built upon reinvention. We work to ignite that same spark in our customers. Over a decade ago, our company took root as Komptech Americas, trailblazers in distributing industry-leading waste and recycling equipment. Now reborn as Viably, we empower small and medium-sized businesses, large-scale enterprise organizations, and public sector clients with innovative solutions that deliver results in solid waste and organic recycling.

Our offerings span from insightful, experience-based consulting to machine acquisition and financing, extending to expert parts support and factory-trained technical service. Ultimately, we help our customers navigate the ever-evolving waste and recycling industry with confidence.

Yes, we have been awarded as a contracted supplier through Sourcewell in the ‘Waste & Recycling Equipment & Systems’ category. Our Sourcewell contract enables us to streamline the contract purchasing process for governmental and public sector agencies by offering various cooperatively contracted products, equipment, and service opportunities.

Yes, extended factory warranties are available for all new machines we sell. Please contact your Viably solutions expert for more details.

There are multiple financing programs and options available that can be suited to meet your individual business needs. Ask your Viably sales expert for more information on available equipment financing options.

Yes, flexible short-term rental programs are available and are designed to fit your time frame and budget requirements. For some customers, renting makes financial sense as they move toward final purchase. To reach a rental solutions expert call the Viably team at +1 720.890.9090.

Yes. To help you minimize the cost of upgrading your equipment capabilities, we have financing options, pre-owned and certified equipment, and a trade-in program for approved equipment.

Yes. All Viably technicians are factory trained to perform new equipment inspections, supervise equipment installation, and provide your operators with the equipment training to be efficient and safe.

Viably is the distributor of the Scott Equipment Company Turbo Separator line of food waste depackaging systems, the EverGreen point of use separator, and the GypStream line of drywall recycling systems.

Whether you have a Turbo Separator, EverGreen, or GypStream system, if your machine is down or in need of service, contact our Viably customer service team. Call us directly at +1 720.890.9090, Monday—Friday, 6:00 am-6:00 pm (Mountain Time). Or feel free to reach out via email at service@thinkviably.com. A Viably representative will contact you right away to get you the  answers and service you need.

Whether you have a Turbo Separator, EverGreen, or GypStream system, contact our Viably customer service team if your machine is down or in need of service. Call us at +1 720.890.9090, Monday—Friday, 6:00 am-6:00 pm (Mountain Time). Or feel free to reach out via email at service@thinkviably.com. A Viably representative will contact you immediately to get the answers and service you need.

With Viably, all Scott Equipment Company machines, including Turbo Separator, EverGreen, and GypStream, are serviced by factory-trained technicians.

Yes. However, due to the heavy-duty swinging motions of the internal hammers, the glass will be smashed into small pieces. The Turbo Separator is suitable for smaller volumes of beer, wine, or other beverages with total solids <8%.

The GypStream achieves over 99% separation of pure gypsum from the paper backing on used drywall. The recovered gypsum is clean, and particle size is evenly distributed. Over 90% of the gypsum is a fine powder, less than 1 mm thick.

Yes, our team of solutions specialists is available to meet with you. They will discuss the following:

• Your current site and its processing capabilities
• Any future goals you may have for optimal capability, efficiency, and sustainability
• Creating an optimized site plan for your facility

Yes. With over 1,000 machines operating on sites across North America, our team has the industry and product experience to successfully integrate the right waste processing equipment into facilities and processes of all types and sizes.

Absolutely! Our experienced parts team is ready to help you find the spare, service, or maintenance parts you need to keep your equipment up and running. We maintain a deep $8 million+ parts inventory for all machines we sell. Speak to a live parts representative at +1 720.890.9090, Monday—Friday, 6:00 am-6:00 pm (Mountain Time). You can also email us at parts@thinkviably.com, and we’ll gladly help..

We maintain a deep $8 million+ inventory of spare, service, and maintenance parts for all machines we sell. Our warehouse team can typically ship in-stock parts items within just a few hours of receiving your order.

Yes. Our field service technicians are factory trained and up-to-date with specifications and requirements for all models of equipment we sell.

Our technical service and support team will work with you to find the fastest solution to getting your machine up and running. Whether you work with one of our authorized dealers or directly with a Viably field service technician, we’ll make sure you have the resources to be operational with your equipment.

Please contact our Technical Support team at +1 720.890.9090, Monday–Friday, 6:00 am—6:00 pm (Mountain Time) to get started. You can also email us at service@thinkviably.com, and we will ensure you are in touch with the right person as quickly as possible.